Gudykunst, William B. Communicating with strangers : an approach to intercultural communication / William B. Gudykunst and Young Yun Kim. - 3rd ed. - New York : McGraw-Hill, c1997. - xiv, 444 p. : ill. ; 24 cm. Includes bibliographical references and index. ISBN: 007034647X Subjects--Topical Terms: Environmental Science Dewey Class. No.: 320.2 / GUC