Pelton, Lou E. Marketing channels : a relationship management approach / Lou E. Pelton, David Strutton, James R. Lumpkin. - 2nd ed. - Boston : McGraw-Hill/Irwin, c2002. - xxvi, 514 p. : ill. ; 24 cm. + - McGraw-Hill/Irwin series in marketing . Includes bibliographical references and index. ISBN: 0072895128 (alk. paper) LCCN: 2001031257 Subjects--Topical Terms: Marketing --Marketing channels.Relationship marketing. Dewey Class. No.: 658.84