Wilson, Larry, 1930- Stop selling, start partnering : the new thinking about finding and keeping customers / Larry Wilson with Hersch Wilson. - Essex Junction, VT : Omneo, c1994. - xvi, 294 p. ; 23 cm. Includes bibliographical references (p. 279) and index. ISBN: 97804171103636 Subjects--Topical Terms: Customer services.Consumer satisfaction. Dewey Class. No.: 658.81 / WIS