Extra mile :   500 customer service tips for success : tools to attract, satisfy & retain even the most difficult customer / 

 - California :  Tycho Press,  C2015. 
 - 336 p. :  21 cm. 
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<br/><br/><label>ISBN: </label>9781623155940 9781623155957 
<br/><br/><label>Dewey Class. No.: </label>658.812  / EXT