Effective Communication and Soft Skills :   strategies for success / 
Nitin Bhatnagar, Mamta Bhatnagar. 
 - Delhi :  Pearson ;  c2012. 
 - x, 431 p. :  ill.;  24 cm. 
<br/><br/>Includes bibliography. 
<br/><br/>
<br/><br/><label>ISBN: </label>9788131760345 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Soft skills<br/>Communicative competence
<br/><br/><label>Dewey Class. No.: </label>070.1 EFF