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1. Anytime, anywhere : how the best bricks-and-clicks businesses deliver seamless service to their customers / Robert Spector.

by Spector, Robert, 1947-.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Cambridge, MA : Perseus Pub., c2002Availability: Items available for reference: [Call number: 658.812 SPA] (1).
2. Stop selling, start partnering : the new thinking about finding and keeping customers / Larry Wilson with Hersch Wilson.

by Wilson, Larry, 1930- | Wilson, Hersch.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Essex Junction, VT : Omneo, c1994Availability: Items available for reference: [Call number: 658.81 WIS] (3).
3. Customer bonding : pathway to lasting customer loyalty / Richard Cross and Janet Smith.

by Cross, Richard, 1947- | Smith, Janet, 1953-.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Lincolnwood, Ill. : NTC Business Books, c1995Availability: Items available for reference: [Call number: 658.812 CRC] (1).
4. Customer service on the Internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne.

by Sterne, Jim, 1955-.

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : John Wiley, 2000Online access: Contributor biographical information | Publisher description | Table of Contents Availability: Items available for loan: Siddeswari Campus Library [Call number: 658.81202854678 STC] (1).

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