000 00658nam a22002297a 4500
999 _c7084
_d7085
003 BD-DhSUL
005 20171118153408.0
008 161113s2001 ii ||||| |||| 001 0 eng d
020 _a8178083523
040 _aBD-DhSUL
_cBD-DhSUL
082 _221
_a658.8
_bLOS
100 1 _aLovelock, Christopher.
245 1 _aServices marketing :
_bpeople, technology, strategy /
_cChristopher Lovelock.
250 _a4th ed.
260 _aNew delhi :
_bpearson education,
_cc2001.
300 _axviii, 717 p. :
_btables, figs. ;
_c23.5 cm.
500 _aIncludes index.
526 _aBusiness Administration
650 0 _aMarketing
942 _2ddc
_cSID-BK