| 000 | nam a22 7a 4500 | ||
|---|---|---|---|
| 999 |
_c9603 _d9604 |
||
| 003 | BD-DhSUL | ||
| 005 | 20191009104800.0 | ||
| 008 | 191006b2015 cau||||| |||| 00| 0 eng d | ||
| 020 | _a9781623155940 | ||
| 020 | _a9781623155957 | ||
| 040 | _cBD-DhSUL | ||
| 082 |
_223 _a658.812 _bEXT |
||
| 110 | _aTycho Press | ||
| 245 |
_aExtra mile : _b500 customer service tips for success : tools to attract, satisfy & retain even the most difficult customer / |
||
| 260 |
_aCalifornia : _bTycho Press, _cC2015. |
||
| 300 |
_a336 p. : _c21 cm. |
||
| 526 | _aIQAC | ||
| 942 |
_2ddc _cSID-BK |
||