Anytime, anywhere : how the best bricks-and-clicks businesses deliver seamless service to their customers / Robert Spector.
By: Spector, Robert.
Material type:
BookPublisher: Cambridge, MA : Perseus Pub., c2002Description: x, 273 p. ; 21 cm.ISBN: 0738208035 (pbk.); 0738205109.Subject(s): Customer servicesDDC classification: 658.812
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Siddeswari Campus-Book
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Siddeswari Campus Library Business Shelf(Library Copy) | Non-fiction | 658.812 SPA (Browse shelf) | 1 | Not For Loan | 027393 |
Browsing Siddeswari Campus Library Shelves , Shelving location: Business Shelf(Library Copy) , Collection code: Non-fiction Close shelf browser
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| 658.802 CRS Strategic marketing / | 658.81 LES Sales letters that sizzle : | 658.81 WIS Stop selling, start partnering : | 658.812 SPA Anytime, anywhere : | 658.827 KES Strategic brand management : | 658.827 KES Strategic brand management : | 658.827 KES Strategic brand management : |
Includes bibliographical references (p. 271-276) and index.
Business Administration
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