Anytime, anywhere : how the best bricks-and-clicks businesses deliver seamless service to their customers / Robert Spector.
By: Spector, Robert.
Material type: BookPublisher: Cambridge, MA : Perseus Pub., c2002Description: x, 273 p. ; 21 cm.ISBN: 0738208035 (pbk.); 0738205109.Subject(s): Customer servicesDDC classification: 658.812Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Siddeswari Campus-Book | Siddeswari Campus Library Business Shelf(Library Copy) | Non-fiction | 658.812 SPA (Browse shelf) | 1 | Not For Loan | 027393 |
Includes bibliographical references (p. 271-276) and index.
Business Administration
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