Stamford University Library Catalog catalog › Results of search for 'au:"Zeithaml, Valarie A."'

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	1.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A \| Bitner, Mary Jo. Edition: 3rd ed.Material type: Book; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw-Hill/Irwin, c2003Availability: Items available for loan: Siddeswari Campus Library [Call number: 658.8 ZES] (11). Items available for reference: [Call number: 658.8 ZES] (2). Withdrawn (5). Place hold Add to cart (remove)
	2.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A \| Bitner, Mary Jo. Edition: 4th ed.Material type: Book; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw-Hill/Irwin, c2006Availability: Items available for loan: Siddeswari Campus Library [Call number: 658.8 ZES] (1). Place hold Add to cart (remove)

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